Once an order has been placed and payment has been received, it is immediately sent to our order-fulfillment team for processing and shipment. You may request a cancellation through our <a href=>Contact Us</a>page, but we cannot guarantee any order cancellations.
We accept returns on all stock items for 30 days from the day the order is placed. Custom orders cannot be returned. To initiate a return shipment, you must complete a Return Request Form to be provided an RMA. The provided RMA must be included with the return package for consideration. We will not accept returns for any partial orders or damaged goods.
Any approved return will be refunded in full, less any shipping costs and a 25% restocking fee. If Free Shipping was provided as a promotional benefit, the customer will be responsible for the actual shipping costs incurred by Blowout Veneer. This information will be provided when you receive your Return Request response.